Booking with us is deemed as agreement to these Terms & Conditions.

Payment

The full cost of your session is to be paid online at the time of booking.

Refunds & Cancellations

We are unable to give refunds. If you are unable to attend your slot, you may reschedule by logging in to your account. Bookings are not weather-dependent and you will not be entitled to a refund or cancellation if you no longer wish to visit due to the weather.

Terms and Conditions

The field was designed for the use of dogs, not children. You accept full responsibility for the dog(s) and children(s) behaviour. Please do not allow children to climb the fence or gates.  Please do not let dogs scratch at the fence or dig holes.  We accept no responsibility for any damage, loss or injury that occurs on our premises. Whilst our field is secure, we cannot 100% guarantee that it isn’t possible for a dog to escape.

You agree to clear up your litter and/or dog mess.

Please always be aware of the time and be ready to leave the field at the end of your 45-minute slot.

Please do not leave toys – especially broken toys – on the field.

Please ensure that you allocate time in your slot to check that you haven’t missed any ‘Poo’ left by your dog on the field.

All dogs and people who enter the field, do so at their own risk.

All dogs should be supervised by their owner/handler at all times.

Children under the age of 16 should have Adult supervision at all times.

All cancellations less than 24 hours prior to the time booked & ‘no shows’ will be charged the full booked price.